Gaming is meant to be entertaining. At sporzy, we provide every player with the tools, information, and support they need to stay in control and enjoy the platform safely. Your wellbeing always comes first.
sporzy is strictly an adults-only platform. Every account registration requires date-of-birth confirmation, and all accounts are subject to identity verification to confirm that players are aged 18 or above. We take this responsibility seriously — not just as a policy requirement, but as a genuine commitment to player safety.
We also encourage parents and guardians to use internet filtering and parental control software to prevent underage individuals from accessing gambling websites. If you believe a minor has accessed the sporzy platform, please contact us immediately at [email protected] so we can investigate without delay.
Gambling is only permitted for individuals who are 18 years of age or older. Registering a sporzy account as an underage individual is a violation of our Terms & Conditions. Any account found to belong to a person under 18 will be closed immediately and any funds held will be forfeited.
If you are under 18, please do not attempt to register or use this platform.
sporzy provides a full set of responsible gaming tools that you can activate at any time through your account or by contacting our support team. These tools are free, immediate, and effective.
Set a daily, weekly, or monthly cap on how much you can deposit into your sporzy account. Once a deposit limit is active, it cannot be increased for 24 hours after any change request — giving you a meaningful cooling-off window. Decreasing a limit takes effect immediately.
Set a maximum session duration per day or per sitting. When your chosen time limit is reached, sporzy will display an on-screen reminder and, if you wish, automatically log you out. Time limits are a practical way to make sure gaming stays a leisure activity, not a habit that takes over your schedule.
If you want a short break from gaming without permanently closing your account, you can request a time-out period of 24 hours, 7 days, or 30 days. During a time-out, you will not be able to log in or place any bets. All pending withdrawals will continue to be processed normally.
Self-exclusion is a serious, longer-term commitment to stop gambling on the sporzy platform. You can request self-exclusion for 30 days, 90 days, 6 months, 12 months, or permanently. Once active, your account will be locked, all marketing will stop, and you will not be able to reverse the exclusion until the period expires.
Define the maximum amount you are comfortable losing over a given period. sporzy's loss limit tool lets you set a daily, weekly, or monthly loss ceiling. When your net losses reach that threshold, betting is automatically paused for the remainder of the period. This tool is particularly useful for players who want to enjoy gaming without risking more than they planned.
You can opt out of all promotional communications from sporzy at any time — including bonus offers, deposit match emails, and tournament notifications. Simply contact [email protected] or adjust your communication preferences in your account settings. Opting out of marketing does not affect transactional messages related to your account.
Activating any responsible gaming tool on sporzy is straightforward. You do not need to justify your request — our support team will process it without question and without delay.
Daily / weekly / monthly cap on deposits. Decrease takes effect immediately; increase delayed 24 hours.
Daily / weekly / monthly cap on net losses. Betting pauses automatically when the threshold is reached.
Set maximum daily gaming session length. Auto-logout available when limit is reached.
Short break of 24 hours, 7 days, or 30 days. Account locked; withdrawals continue normally.
30 days, 90 days, 6 months, 12 months, or permanent. Account locked; cannot be reversed early.
Most players enjoy gaming as entertainment and spend within their means. But for some, gambling can develop into a compulsive behaviour that negatively affects their finances, relationships, and mental health. Recognising the warning signs early is the most important step toward getting help.
Ask yourself honestly whether any of the following apply to you. If you answer "yes" to two or more, consider reaching out for support.
Have I ever gambled with money I needed for essential expenses?
Have I found myself gambling for longer than I planned, even when I intended to stop?
Have I tried to win back money I lost by placing more bets?
Has gambling caused arguments or tension with someone close to me?
Have I felt the urge to gamble when I am stressed, upset, or bored?
Have I felt guilty or ashamed about the amount of time or money I spend gambling?
Problem gambling affects people from all backgrounds and income levels. It is not a character flaw — it is a recognised condition that responds well to professional support. Many people who struggle with gambling go on to recover fully with the right help. The most important thing is to reach out before the problem escalates.
sporzy encourages any player who is concerned about their gambling behaviour — or the behaviour of someone they care about — to contact our support team at [email protected]. We will listen without judgement and help you access the tools or information you need.
If you feel that gambling is becoming a problem — for you or someone you know — please do not hesitate to contact the sporzy responsible gaming support team. We are available around the clock, every day of the year, including public holidays like Eid, Pohela Boishakh, and Victory Day.
Email us at [email protected] with the subject line "Responsible Gaming Help" and a member of our dedicated player protection team will respond promptly — typically within one hour during Bangladesh Standard Time (UTC+6) business hours, and within four hours at any other time.
You can also request any responsible gaming tool — deposit limit, time-out, or self-exclusion — directly through this email. No lengthy forms, no waiting periods for safety tools.
sporzy's platform monitors account activity for patterns that may indicate problem gambling — such as extended unbroken sessions, rapid loss accumulation, or unusually frequent deposits. When our system flags a potential concern, our player protection team may reach out proactively to check on your wellbeing. This outreach is not punitive; it is part of our genuine care for every player on the platform.
Every new sporzy account is subject to age verification as part of our KYC process. Players must confirm they are 18 or older at registration, and identity documents may be requested to verify this. Accounts that cannot confirm age eligibility are suspended until the verification is complete. We do not allow access to the sporzy platform for anyone under 18, without exception.
sporzy does not target its marketing at individuals who have self-excluded, requested a time-out, or opted out of promotional communications. We do not direct advertising at audiences that include people likely to be under 18. Our promotional materials always include responsible gaming messaging and the 18+ restriction notice.
When a player requests self-exclusion, sporzy acts on it immediately. The account is locked, all marketing is stopped, and any attempts to re-register under a new account during the exclusion period are identified and blocked. We treat self-exclusion as a binding commitment — both on the player's side and on ours. Early reversal of self-exclusion is not available; this is intentional and in the player's best interest.
Play Smart
Gaming is most enjoyable when it stays fun and within budget. Set your limits, play responsibly, and explore everything sporzy has to offer — from live cricket betting to the sporzy Casino and slots. Remember: 18+ only, and please play within your means.
18+ only. If gambling stops being fun, use our self-exclusion or time-out tools, or contact [email protected] for immediate help.